How do I convert from a monthly to yearly (or yearly to monthly) membership plan?

To convert your membership from a monthly to yearly plan, simply go to our online store, login with your Connect profile, and buy an Annual membership. Once your current monthly membership is due to renew, your membership will automatically convert to a yearly membership instead.

If you are converting from a yearly to a monthly membership, please go to our online store, login with your Connect profile, and purchase a monthly membership. Once your current yearly membership is due to renew, your membership will automatically convert to a monthly
membership instead.

As stated in our Terms & Conditions, yearly memberships are not refundable, including for unused portions or in the case of converting to a Monthly plan. If you are moving to a monthly membership, your membership will only convert once your yearly membership expires.


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